Payments & Shipping

We gladly accept most major credit and debit cards, including Visa and MasterCard. We do not accept solo cards. 
Your order will not ship until your purchase has been approved and your card will not be charged until your order is shipped. (A hold for the purchase amount may be placed on your card until your order is shipped and your card is charged). We usually ship your order within an estimated 5-7 business days after order payment has been approved and verified. 

*Please note that currently all shipping to Northern Ireland may experience slightly longer delivery times.
Free shipping promotions only apply to products sold on the Dell Refurbished store and shipping within UK. 
Please note that in order for you to complete a transaction successfully, your billing and shipping addresses must be as the address that appears on your card statement. If you have to ship to a different address, then you need to register the shipping details with your credit card company before we can process your order. This is Dell Financial Services (operating as Dell Refurbished) policy and is with a view to your protection. 
The Dell Refurbished Store currently only delivers to addresses England, Wales, Scotland, Northern Ireland and the Channel Islands.