Cosmetic Grade A:
Grade A products will have overall excellent to very good cosmetic condition. Some Grade A units will be cosmetically pristine, while others may have light scratches or other minor blemishes. Some Laptops may exhibit some shiny areas around the keyboard (space bar, touchpad and/or touchpad buttons), but the keyboard keys will be in excellent condition. Cosmetic blemishes will have no impact to the system’s overall functionality or performance.
Cosmetic Grade B:
These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible. Grade B products are functionally equivalent to Grade A, and will include the same warranty and customer support as Grade A products. Pricing on Grade B products will typically be lower than Grade A products.
Note: DFS does not cosmetically grade the bottom side of units.
Frequently Asked Questions
Q: What is the difference between Grade A and Grade B products?
A: Grading criteria is based solely on cosmetic condition. Products classified as Grade B will have minor cosmetic blemishes, and typically have a lower list price than Grade A products. However, both grades feature the same functionality and performance, and both grades include the same warranties and customer support.
Q: Are Grade B products discounted?
A: Yes, typically Grade B products are priced lower than Grade A products.
Q: Do you offer Grade B products in all product categories?
A: No, currently only laptops and desktops offer a Grade B option. DFS may offer Grade B cosmetic options on other products in the future.